Happy customers are our favourite people! If you are not completely satisfied with your purchase from June & Valentina, you may return it to us for a full refund as long as the return package is postmarked no later than 10 days following the day you received the item.  You are responsible for all return shipping costs. All jewelry must be returned in its original packaging. We will not accept loose jewelry in envelopes, bubble envelopes etc.  All return and exchange enquiries must be submitted via email within 10 days of the item arriving. Please contact lindsay@juneandvalentina.com.